Privacy Policy | WakePix
Version 1.0 · Effective September 30, 2026
WakePix (“we”, “us”) is operated by Clooms Tech, Boulder, Colorado, United States, and turns two photos into a short AI rap duo video. This policy explains what we collect, why, and the choices you have. We keep it short on purpose. Contact: support@wakepix.com.
What we collect
- Account data. Your name, email address and profile picture when you sign in with Google or by email.
- Photos you upload. The two selfies you add to make a video. We remove location and camera metadata (EXIF) when the photo is uploaded.
- Generated videos and topics. The videos we render for you, the stage and quality you chose, and the optional topic and lyrics.
- Consent record. The time and IP address at which you confirmed you have permission to use the photos.
- Payment data. Payments are handled by our payment provider and Merchant of Record, Waffo Pancake. We receive the order, amount and status, never your full card number.
- Usage and device data. Pages viewed, browser and device type, and cookies used to keep you signed in and to measure the site.
How we use it
We use your data to render your videos, run your account and credits, prevent abuse, provide support and improve the service. We do not sell your personal data and we do not use your photos to train our own models.
Photos and how long we keep them
- Your uploaded photos are used only to render your videos and are never published.
- Uploaded photos are deleted automatically 30 days after upload, or earlier if you ask us.
- Generated videos stay in your account so you can download them. You can ask us to delete any video or your whole account at any time.
Who we share data with
We share data only with the providers that make the service work, under contract: AI providers (ByteDance Seedance video models, accessed through a third-party API provider, receive your photos and topic to render your video; a large language model from OpenAI or Google receives only your optional topic to write lyrics; an image safety service (SeeAPI) and an AI vision model receive each uploaded photo once to check it for nudity, apparent minors and public figures), cloud storage and hosting, our payment provider (Waffo), Google (sign-in and analytics) and email delivery. We may disclose data if the law requires it or to protect our users and service.
AI-generated content
Videos are generated by AI and are labelled as such. Downloaded files include an AI-generated metadata tag.
Cookies and analytics
We use cookies that are necessary for sign-in and security, and analytics cookies to understand how the site is used. Where the law requires it, we ask for your consent first.
Children
WakePix is for adults only (18 and over). Do not upload photos of anyone under 18.
Your rights
Depending on where you live you may have the right to access, correct, export or delete your data, and to object to certain processing. To use these rights, or to have photos deleted sooner than 30 days, email support@wakepix.com.
Security
Data is encrypted in transit and stored with reputable cloud providers with access controls. No system is perfectly secure, so please keep your account credentials safe.
Changes
If we change this policy we will update the date above and, for material changes, notify you on the site or by email.
Contact
Questions? Email support@wakepix.com.